Privacy Policy
Last updated: 15 December 2025
At The Design Drive Ltd we take your privacy seriously. This policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services, including our digital division, The Web Drive Ltd.
By using our website, you agree to the practices described in this policy.
Who We Are
The Design Drive Ltd
Branding, design and marketing communications agency
Including our digital and web services division, The Web Drive Ltd
If you have any questions about this policy or how we handle your data, you can contact us at:
Email: hello@thedesigndrive.com
What Information We Collect
We may collect and process the following information:
- Your name
- Email address
- Phone number
- Business or organisation name
- Any information you submit through contact forms, enquiry forms or discovery questionnaires
- Technical data such as IP address, browser type, pages visited and time spent on our site
We only collect information that is necessary and relevant to providing our services or responding to your enquiry.
How We Use Your Information
We use your information to:
- Respond to enquiries and communicate with you
- Provide our design, branding, web and marketing services
- Prepare proposals, contracts and invoices
- Improve our website, services and user experience
- Send occasional relevant updates or insights if you have opted in
We do not sell, rent or trade your personal data.
Legal Basis for Processing
Under UK GDPR, we process your data on the following bases:
- Consent, where you have actively contacted us or opted in
- Contractual necessity, where data is required to deliver services
- Legitimate interests, such as improving our services and communications
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance.
Cookies help us analyse traffic, page interactions and user behaviour. You can control or disable cookies through your browser settings at any time.
Sharing Your Information
We may share your data only when necessary and only with trusted service providers, such as:
- Web hosting providers
- Email and communication platforms
- Accounting or payment systems
All third parties are required to respect your data and comply with data protection regulations.
How We Store and Protect Your Data
Your data is stored securely using reputable platforms and systems. We take reasonable technical and organisational measures to protect your information from loss, misuse or unauthorised access.
We only retain your data for as long as necessary to fulfil its purpose or meet legal obligations.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, please contact us at hello@thedesigndrive.com.
Third Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.