5 minute self assessment

For charity CEOs and senior leaders


The Charity Growth Friction Scorecard

Uncover the hidden communication issues that may be reducing donor confidence, slowing decisions and wasting valuable staff time.

Why does everything feel harder than it should?

Many charities think they have:

  • A funding problem
  • A staffing problem
  • A technology problem

But often they have something else.

Communication debt.

Communication debt builds when information becomes difficult to:

Find
Understand
Trust
Act on

Over time, small communication problems create hidden friction across fundraising, operations and leadership.

Most charities don't notice it until growth starts feeling harder than it should.

Your progress
0 / 20 answered

How much communication debt is your charity carrying?

Rate each statement
from 1 to 5
1 = Strongly Disagree
5 = Strongly Agree

Total score

0 / 100

Where is communication creating the most friction?

Tick all that apply.

Free Communication Debt Review

Send me your completed scorecard and I'll personally send back:

  • Your biggest communication risk
  • One quick win
  • One longer term opportunity
  • The area creating most friction

I help high trust charities build donor confidence and improve operational efficiency through clear, credible and usable communication.

Abby Kleerekoper

Abby Kleerekoper

Founder, The Design Drive

+44 20 8036 3566
Your progress
20 / 20 answered

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